The Florida Guard and Reserve has presented Accounting Manager Catherine Edwards with the Patriot Award for the support she has given one of her Army Reserve employees.
The award is given by Employer Support of the Guard and Reserve of the Department of Defense to supervisors nominated by an employee. The award honors the assistance given members of the Guard and Reserve through various ways, including flexible schedules, time off prior to and after deployment, caring for families and granting leaves of absence if needed.
Edwards was nominated by Yadira Baez, Accounts Receivable Supervisor in the County Finance Department. Baez is a staff sergeant in the Army Reserve, a job that requires her to take frequent leaves of absence. “I know it’s not easy when I have to leave and sometimes it’s on very short notice,” said Baez. “But I’ve never had any issues. So that makes it easier for me to leave because I know they are taking care of business.”
Edwards, who has worked for the Clerk’s Office for 25 years and supervises eight people, said she was honored by the award. “It was a complete surprise, completely out of the blue,” she said. “It represents the kind of management environment that Pat encourages for all of us. I think the culture of our organization lends toward us doing that.”
“Although they already serve us in many ways, it is nice to know, on a personal level, that our Vets appreciate being appreciated.”
Clerk of Court & Comptroller Pat Frank said the award reflects the value the office places on team work. “We all work together toward a common purpose: to serve the public,” she said.
Pictured in photo: Clerk of Court Pat Frank, Catherine Edwards, Bill Mitchell of the Florida Guard & Reserve and Yadira Baez.
October is Domestic Violence Awareness Month and the Clerk’s Office is partnering with The Spring of Tampa Bay, Hillsborough County’s only certified domestic violence center, to raise public awareness about this pressing problem in our community.
Every year, the Clerk’s Office processes about 6,600 applications for domestic violence restraining orders. Sadly, domestic violence does not take a break for the holidays. Our clerks, along with employees of The Spring who have been deputized, process restraining order applications seven days a week, 365 days a year.
To ease the burden of this process, the Clerk’s Office made improvements in recent months at the domestic violence office at the George Edgecomb Courthouse in downtown Tampa. The office was expanded and applicants are automatically registered to allow them to view records online so they do not have to return to the courthouse to keep up with the progress of their applications.
We are encouraging our employees to wear purple ribbons during October to promote awareness of domestic violence. We will also place posters in some of our offices to promote public awareness of domestic violence.
The Spring also plans a series of events in October around the theme of “Peace in Purple” and we encourage everyone to participate if possible.
For more information about these events, call The Spring's Administrative Offices: 813-247-5433.
Hillsborough County Clerk of Court & Comptroller Pat Frank has been honored with a prestigious Florida Excellence Best Practices Award for a major restructuring that improved customer service, increased efficiency and enhanced communication.
The reorganization created the new Customer Service Center at the Edgecomb Courthouse, where the public can pay traffic citations, make child support payments, file civil suits and conduct numerous other transactions.
The Florida Excellence Award is based on the nationally renowned Malcolm Baldrige Quality Award and honors public and private organizations that demonstrate performance excellence in customer service, workforce and organization.
“We are honored to have been recognized with a Florida Excellence Award,” Frank said. “I have the privilege of working with a strong team of determined employees dedicated to public service.”
Tampa Mayor Bob Buckhorn praised the smooth operations of the clerk’s office. “Pat Frank has a long track record of integrity, accountability and fiscal responsibility,” the mayor said. “She is a tireless public servant whose office touches the lives of everyone in Hillsborough County and I am delighted that her work has been honored with a Florida Excellence Best Practices Award.”
While the new Customer Service Center is the most visible product of the reorganization, the ongoing project aligns with several of Frank’s longstanding goals: to create a paperless office, improve communication and increase efficiency, create tools for employee accountability and meet the Florida Supreme Court’s mandate for electronic submission of nearly all court filings.
Frank and her team will be honored along with other award recipients during the Florida Excellence Best Practices Conference, May 12-13 in Orlando.
The Florida Excellence Awards is a not-for-profit Florida corporation supported by an all-volunteer staff of judges, board of directors and examiners. Its mission is to assist Florida leaders in their pursuit of organizational excellence through leadership development, sharing of best practices and recognition using the National Baldrige Criteria for Performance Excellence.
Other winners this year include the Charlotte County Utilities Department, the Largo Parks and Recreations Department, Pinellas County government, the city of Ocala, the Sarasota Clerk of Court and Comptroller and Sunstar Emergency Medical Services (EMS) in Pinellas County.
The Clerk's Office has become aware of recent attempts by dishonest people to obtain personal identification information from Hillsborough County citizens, such as Social Security numbers and dates of birth.
These individuals identify themselves FALSELY as employees of the Hillsborough County Clerk of the Circuit Court Jury Services Department! In this misrepresentation, they pretend to need your personal identification number for Jury Services. What you need to know is this:
It is the policy of our office to notify all jurors by MAIL concerning their jury duty services. We do not contact jurors by telephone or any other medium, such as electronic mail (email) or text messages. Jury Services does NOT need your personal information such as your Social Security number or date of birth. We are able to search for jury information by means legally available to our office.
If anyone does contact you claiming to be an employee of our Jury Services Department and asks for your Social Security number or any other personal identification information for Jury Services purposes, DO NOT provide this information. Instead, immediately report the call and any information you may gather to your local law enforcement agency.
Good Luck and Stay Safe.
Hillsborough Count Clerk of the Circuit Court