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Strategic Plan Framework

Vision and Mission
Dedicated to serving the public by providing excellent customer service and safeguarding your records and the public's financial assets and dollars with equity, transparency, and independence.

Strategic Framework

Strategic Priorities

  • Community Engagement
    Have a positive impact on our community through partnerships, education and outreach.
  • Customer Experience
    Deliver a positive customer experience by fostering a customer-centric culture to meet the needs of our constituents.
  • People and Training
    Working diligently to secure and retain highly effective teams and leaders through recruitment, relevant and applicable training and development, and pathways to internal success strategies.
  • Process Review and Innovation
    Be an innovative organization that is adaptable and solutions focused while maintaining accountability and compliance.