HOVER/IVR will be unavailable on Friday, July 26, 2024, beginning at 8:00 p.m. until 12:00 a.m. due to a system upgrade. We apologize for any inconvenience and will update you when all services have been restored.

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CLERK OF COURT & COMPTROLLER

HILLSBOROUGH COUNTY, FLORIDA

Strategic Plan Framework

Vision and Mission
Dedicated to serving the public by providing excellent customer service and safeguarding your records and the public's financial assets and dollars with equity, transparency, and independence.

Strategic Framework

Strategic Priorities

  • Community Engagement
    Have a positive impact on our community through partnerships, education and outreach.
  • Customer Experience
    Deliver a positive customer experience by fostering a customer-centric culture to meet the needs of our constituents.
  • People and Training
    Working diligently to secure and retain highly effective teams and leaders through recruitment, relevant and applicable training and development, and pathways to internal success strategies.
  • Process Review and Innovation
    Be an innovative organization that is adaptable and solutions focused while maintaining accountability and compliance.